Purpose:
- To achieve maximum sales profitability, growth and account penetration within the assigned customer segment by effectively selling the company’s products and related services.
- To satisfy sales and margin targets by personally contacting and securing new business with existing customers and new prospects through demonstrating the value in the MULTIVAC offer.
- This role is WA based and the scope of equipment will be the entire MULTIVAC and agency equipment portfolio:
- MULTIVAC Thermoformers and Traysealers
- TVI fresh meat portioning equipment
- Handtman/Inotec Processing and Filling equipment
- Bizerba Labelling and Inspection equipment
- Fritsch Bakery Equipment and the entire Notleys MULTIVAC Bakery equipment portfolio
- Provisur
- Schroter Smoking and Cooking equipment
- Cabinplant Multihead Weighing equipment
- In addition to individual sales responsibilities, the candidate may also be called upon to provide valuable input to the business around growth opportunities and strategies for various products and markets segments as relevant to MULTIVAC Australia
- In addition to individual sales responsibilities, the candidate may also be called upon to provide valuable input and suggestions for continuous improvement of the various business practices that MULTIVAC Australia conducts amongst its various departments
Individual Sales responsibility:
- Promote/sell/secure orders from existing and prospective customers through a relationship-based, consultative style of sales approach.
- Demonstrate products and services to existing and potential new customers and assist them in selecting those solutions best suited to their needs.
- Ensure that all requests for quotes are presented with all necessary information to ensure prompt turnaround of proposal
- Ensures that the request for invoice process is initiated in a timely and thorough manner
- Engage with the client post order intake and ensures that client is updated with all milestone information
- Establish, develop and maintain business relationships with current customers and prospective customers in the assigned market segment to generate new business for the organization’s products and services.
- Research sources for developing prospective customers to determine their potential.
- Develop clear and effective written proposals/quotations for current and prospective customers.
- Develops effective call cycles plans to ensure efficient coverage of defined customers and territories
- Ensures that CRM is updated with all opportunity and account details in a timely manner
- Expedite the resolution of customer problems and complaints and escalate support as needed internally
- Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups.
- Analyses the territory/market’s potential and determines the value of existing and prospective customers value to maximize opportunities and eventual sales
- Identify advantages and compares products and services to isolate a competitive edge and persuade customer
- Maximizes the Return on Time Investment for the territory/segment.
- Supply management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Keep abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas.
- Participates in trade shows and conventions as required
- Ensures customer accounts (AR’s) are paid promptly and kept up to date
- Any other associated task allocated by State Manager or National Sales Manager
Relationships and Authority:
- Day to day reporting to the WA State Manager, with direct line to the National Sales Manager as needed
- External stakeholders and executives of external organizations
Required Skills:
- Successful track record in sales growth.
- Ability to engage with clients and articulate solutions.
- Confidence in developing and presenting proposals
- Building relationships/networks; and
- Knowledge of CRM and Microsoft Office Suite.
- Management and mentoring of team members