Main Duties/Responsibilities:
- Provide expert technical advice on food technology, packaging, processing, and preservation solutions.
- Configure MULTIVAC equipment including Thermoforming, Traysealing, Chamber Machines, Slicing, and MUMI systems.
- Manage technical projects from concept to installation, including stakeholder coordination, timelines, budgeting, and documentation.
- Support the Sales Team by developing tailored solutions, conducting product trials, and attending customer meetings.
- Prepare and respond to tenders, including interpreting requirements, gathering information, and drafting responses.
- Design equipment and line configurations using CAD and other performance tools.
- Conduct machine, packaging, and shelf-life trials to validate applications and recommend improvements.
- Participate in equipment installations and commissioning, including planning, freight coordination, and onsite setup.
- Collaborate with internal departments, MULTIVAC Germany (MUWO), and partner agencies to deliver aligned solutions.
- Transfer knowledge and best practices across regions to support innovation and continuous improvement.
- Create process documentation, layouts, and technical drawings to support project delivery.
- Communicate technical developments and requirements with engineers, management, and suppliers.
- Provide backup support within the Technical Group during team absences, including quoting and enquiry follow-ups.
- Offer strategic technical input to strengthen MULTIVAC’s competitive position.
- Ensure all solutions contribute to MULTIVAC’s goal of delivering exceptional service and expert advice to clients.
Relationships and Authority:
- Reports directly to the National Technical Manager.
- Works collaboratively with members of the TECHNICAL GROUP.
- Closely supports and interacts with the Sales and Service Teams across Australia.
- Maintains regular professional communication with overseas-based equipment suppliers and partners.
- Operates as a key contributor within a cross-functional team environment.
- Expected to represent the TECHNICAL GROUP and MULTIVAC professionally in all internal and external interactions.
Required Qualifications, Skills and Experience:
- Specialist experience within a technically related role.
- Ability to work within a team as well as autonomously is essential.
- Ability to cope with multiple tasks and a high intensity work environment is necessary.
- Must be thorough, accurate & reliable and able to conform to SOP’s.
- Ability to prioritize tasks.
- Positive attitude is a must.
- Driver’s license required.