Name and contact details of the data controller:
MULTIVAC Sepp Haggenmüller SE & Co. KG
Personally liable partner: MULTIVAC Sepp Haggenmüller Verwaltungs SE
Group presidents: Group presidents: Christian Traumann (Spokesman), Bernd Höpner, Dr Christian Lau and Dr Tobias Richter
87787 Wolfertschwenden (Germany)
Tel.: +49 8334 601-0
Contact of the Data Protection Officer
If you have any questions regarding data protection and your rights as a data subject, you can contact the MULTIVAC Data Protection Officer at:
Data Protection Officer
MULTIVAC Sepp Haggenmüller SE & Co. KG
87787 Wolfertschwenden, Germany
1. Collection and use of personal information
You can visit our website without providing explicit personal information. We only store technical access data or log data, such as
· the name of your Internet service provider,
· date and time of the request,
· name of the requested file,
· page from which the file was requested,
· access status (file transferred, file not found, etc.),
· web browser and operating system used,
· complete IP address of the requesting computer and
· the amount of data transferred.
This information is evaluated exclusively for the improvement of our offer and for reasons of technical security, in particular for the defence against attempts to attack our web server. The data will not be processed to identify you. The legal basis is Art. 6 (1) f) GDPR (legitimate interest). If it becomes necessary in individual cases to identify you against the background of network or information security, this is done on the basis of Art. 6 (1) f) GDPR (legitimate interest) in conjunction with EG 49 GDPR.
2. Contact form and e-mail
Personal data (such as name, company, address, telephone number and e-mail address) are only collected if you willingly provide them to us as part of your contact request via contact form or e-mail. Unless you give us separate consent, we only use the data, which has been given by you, for the purpose of processing your enquiry based on Art. 6 (1) b) GDPR (contract initiation) or Art. 6 (1) f) GDPR (legitimate interest) for appropriate processing and communication with you.
When your request has been completely processed, your personal information is blocked for any further use and deleted (after any required dates for preserving the data under commercial or taxation law have elapsed, currently ten years) unless you have explicitly provided your consent for further use of your personal information.
Your personal information provided via a contact form will not be used for any other purpose, and particularly not for advertising purposes.
3. myMULTIVAC customer portal
Register with myMULTIVAC, get an overview of the MULTIVAC machines installed in your company. myMULTIVAC also has a clear account of the history of all your orders, enquiries and spare parts orders.
In doing so, the following data from you will be stored in accordance with Art. 6 (1) a) GDPR (your consent): first and last name, e-mail address, password and login information.
If you want to delete your customer account, send an e-mail to email@example.com.
Most of the cookies and browser memories used by us are deleted from your hard drive after the end of the browser sitting (sitting or session cookies).
Other cookies remain on your end device and enable us to recognise your computer on your next visit (permanent cookies). These cookies make it unnecessary for example to fill out forms again with your data.
The legal basis for cookies and browser memory, which are absolutely necessary to provide you with the expressly requested service, is Art. 6 (1) f) GDPR (legitimate interest) in conjunction with § 25 (2) No. 2 TTDSG.
An overview of the cookies used, further information about these cookies and
your consent or refusal to set cookies can be viewed here and changed if necessary (or by clicking on the fingerprint):