Unified Data Hubs: The Foundation of Intelligent Production

Modern manufacturing doesn’t suffer from a lack of data — it suffers from fragmented data.

Production data lives on machines. Maintenance records live in service systems. Documentation, spare parts information, and performance insights live in separate tools, emails, or binders. When information is scattered, teams spend more time searching than solving.

Intelligent Manufacturing starts by bringing everything together.

myMULTIVAC serves as a unified data hub — a single point of access where production, maintenance, and service information comes together in one place.

Instead of toggling between systems or relying on tribal knowledge, teams can quickly access:

• Equipment documentation and service history
• Performance insights from connected machines
• Maintenance recommendations and service alerts
• Spare parts information and subscription details
• Technical Training resources and course access

This shared visibility ensures that operators, maintenance teams, and managers are all working from the same information — reducing miscommunication and accelerating decision-making.

A unified data hub isn’t just about centralization — it’s about role clarity.

When the right information is accessible at the right time:

• Operators can understand performance trends and process stability
• Maintenance teams can plan interventions with confidence
• Managers gain transparency into production health and improvement opportunities

myMULTIVAC bridges the gap between daily operations and long-term strategy, turning disconnected data into actionable insight across the organization.

Smart Services and the Service Intelligence Center rely on consistent, high-quality data to deliver value. myMULTIVAC provides the foundation that makes this possible.

By centralizing access to machine data, service insights, and historical context, myMULTIVAC enables:

• Faster issue identification and resolution
• More informed conversations between customers and support teams
• Better alignment between production goals and maintenance planning

Instead of starting every support interaction from scratch, both sides can reference the same data — leading to quicker, more effective outcomes.

When data is unified, teams gain more than convenience — they gain confidence.

Confidence that:

• Issues won’t be overlooked
• Decisions are based on real performance data
• Support interactions are informed and efficient

This is why MULTIVAC Group is your true production partner - connecting people, data, and support in a way that keeps production moving and downtime under control. 

See how myMULTIVAC unified data hub connects production, maintenance, and support — and forms the foundation of Intelligent Support. Contact your Customer Support Representative today at 1-800-800-8552.